Crisis Management and Business Continuity

It is the methodological practice that provides a standardized management and response structure that includes all types of risks and/or crisis/emergency events, roles and responsibilities and processes and procedures to be followed before, during and after a crisis event focused on priority requirements with the objective of minimizing the impact on the Organizations.

technical support services
Business and IT consulting

What is organizational resilience?

Response capability to address and manage adverse events in order to recover from them with minimal impact.

BUSINESS Continuity

It is the holistic and integral process of designing and developing strategies, processes and procedures in advance that allow the functional areas of the Organizations to respond to events, maintaining the minimum acceptable levels of service and operation, and to be the guide to recover and restore operations to their pre-event conditions.

IT services
Have these questions been asked within your organization?
Have these questions been asked within your organization?

Do I know and have documented how to respond to a crisis event?

What risks could impact and disable the organization?

Do I know the business continuity plan of my critical suppliers?

Which systems or applications should I recover first in case of a disaster?
 Are they replicated?

What should we do when faced with a prolonged interruption in the organization’s operations?

Would I be able to communicate with my customers, suppliers and employees during a disaster?

Factors that can trigger crisis management and business

In a complex and highly dynamic world, it is essential for organizations to be more resilient in order to preserve the value and reputation of their brands.
Economic and Reputational
Mergers and sales of companies
Increased competition in the market
Increased trust with customers
Reduced recovery costs
Reduced economic losses
Regulatory and Standards
Legal or regulatory requirements relating to business continuity
Stricter regulatory environment in certain industries
Political and Social
Political instability
Border closures
Increased customs tariffs
Terrorism and cyber-terrorism
Blockades and social unrest
Pandemics
Sabotage
Global Supply Chain
Increasing dependence on the supply chain (SC).
Frequent changes in the configuration of the SC.
Increase in new products
SLA second-tier suppliers
Technological dependence
Increased technological dependence
Gaps between the business units and IT areas.
24/7 access to information
Concentration of critical functions in a few facilities
Cyber-attacks
Natural Disasters
Climatic changes
Increased frequency of hurricanes
Earthquakes
Floods

certifications

Master Business Continuity Professional (MBCP) – Disaster Recovery Institute

Lead Auditor – ISO 22301 – British Standard Institute

Member of The Business Continuity Institute (MBCI) UK

Benefits

Saving the physical integrity of people

Standard management structure for prevention and response to disruptive events

Minimize organizational impacts

Greater certainty for decision making in crisis situations

Process improvement and cost reduction

Preserving brand value and reputation

Organizational resilience and rapid response and adaptation during adverse events

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